More than ever, organizations need a way to instantly and accurately spin up a precise multi-team, business-wide response for any type of incident, as well as accelerate the speed of resolution for unexpected disruptions and to take advantage of opportunities. When issues requiring real-time action aren’t responded to in a way that optimizes for focused agility, it leads to a lack of ownership, prioritization, and alignment during critical response, when every second counts.
With PagerDuty Incident Response, teams benefit from sophisticated response automation capabilities, integrated triage and ITSM workflows, automated remediation, stakeholder communication, streamlined learning through postmortems, and much more. By identifying and automating best practices, teams eliminate chaos in resolving and preventing future issues.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI