Cox Automotive Improves Developer Productivity by 20% Using PagerDuty

Cox Automotive aims to transform the way the world buys, sells, and owns cars by providing insights and products to bridge the gap between consumers, manufacturers, dealers, and lenders at every stage of the automotive experience. Jason Riggins, Senior Director of Delivery Enablement, shares how PagerDuty enabled teams to mitigate business disruption, resulting in a 75% reduction in customer downtime, a 56% reduction in MTTR, a 23% decrease in overall incident count, and a 20% increase in developer productivity.