Digital Enterprise Journal conducted survey research to learn about the best practices of top-performing organizations and how they are modernizing IT Operations today. One key finding from the research was that those top-performing organizations were abandoning traditional IT Operations practices and taking on a more modern digital operations management approach.
Interesting findings:
- Top-performing IT Ops organizations see a 5.9X faster resolution to unplanned issues
- Top-performing IT Ops organizations are 2.3X more likely to leverage automation in their incident management processes
- Top-performing IT Ops organizations are 66% less likely to experience revenue-impacting incidents
To learn more and read about the best practices of top-performing organizations, download the report today!
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI