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Real Time Incident Response with Symphony and PagerDuty

Real Time Incident Response with Symphony and PagerDuty

Symphony’s deep integration with PagerDuty provides real-time, interactive collaboration across the incident management lifecycle. From the moment an incident is identified – through on-call notifications, to resolution – team members stay connected and informed, without having to break the natural flow of work when switching to other apps for communication. They can speed time-to-remediation and minimize the impact of technical issues on the business. Hear from Mario Orphanou, Head of Integration Solutions at Symphony and Adam Del Gobbo, Solutions Consultant at PagerDuty, on how Symphony users can separate important signals from the “noise” of billions of events, while orchestrating the right actions in real-time.

This webinar covers:

  • Incident response and consumer expectation trends
  • Best practices in use by digitally mature organizations
  • How you can leverage real-time workflows to achieve positive business outcomes

"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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