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Responding in Real-Time: Incident Management at Form3

Responding in Real-Time: Incident Management at Form3

Form3 is a cloud-native payments platform connecting customers to the universe of payment schemes from a single API. Hear how the company enables 24/7/365 coverage and response by fully embedding DevOps principles into the design and run of their incident management capability and how Form3 has been able to accurately track and compensate for on-call hours leveraging PagerDuty’s REST API.


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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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