The global pandemic has forced companies around the world to rapidly pivot to digital or move to the cloud. This has profound implications for IT organizations and teams responsible for supporting and scaling the business, especially those that are managing legacy, on premises infrastructure. The industry has seen a rise in automation, and AIOps has emerged as a valuable tool that can help manage real-time operations.
But how does it fit with the existing ways teams like to work? PagerDuty’s VP of Product Marketing Michael Cucchi will speak with featured guest, Forrester Senior Analyst Rich Lane, on how the industry has shifted since the pandemic set in, common challenges that IT leaders are facing today, and key considerations for approaching digital acceleration and automation to ensure success for your teams.
Learning Objectives:
- Understand how organizations approach IT initiatives in light of the pandemic
- Understand how AI, machine learning and AIOps can help with real-time operations
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI