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Modernizing Incident Response: Quicker Resolution and Fewer Escalations

Modernizing Incident Response: Quicker Resolution and Fewer Escalations

Failure is inevitable. But are you incurring more downtime and disruption than necessary? Legacy incident response techniques have difficulty keeping up with the increasing pace of change and skyrocketing complexity of today’s application environments.

During this webinar, you’ll learn about modern incident response techniques that can dramatically shorten incidents and reduce escalations. Experts from Rundeck and PagerDuty share:

  • How a real-time operations platform intelligently manages alerts and on-call mobilization, delivering the right people the right information at the right time
  • How runbook automation gives front-line response teams self-service access to run automated workflows – or runbooks – that diagnose and resolve incidents without escalating to an expert
  • How to automatically detect, diagnose, and resolve incidents without human intervention

"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

Top 50 Best Products for Mid-Market 2023 Top 50 Best IT Management Products 2023 Top 100 Best Software Products 2023

Speakers

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Darren Huggins

Manager, Solutions Consulting

PagerDuty

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Damon Edwards

Senior Director, Product

PagerDuty