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Chicago Trading Company’s Business Value Journey with PagerDuty

Chicago Trading Company's Business Value Journey with PagerDuty

Hear about the recently conducted IDC business value study on the use of PagerDuty. This study, based on interviews with current PagerDuty customers, examines the cost advantages and other benefits realized when PagerDuty products are adopted and how PagerDuty supports incident management functions and processes.

Join IDC Research VP Tim Grieser and Luke Rotta, SRE and Observability Manager from Chicago Trading Company as they discuss highlights of the PagerDuty study to pinpoint specific benefits and ROI. Luke will share his experiences using PagerDuty at Chicago Trading Company over a five-year period and will explain the benefits and value received. Insights from this discussion will benefit IT organizations looking to adopt modern incident management solutions.


"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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