Learn how PagerDuty Process Automation reduces MTTR freeing engineering teams to continue driving innovation and efficiency in complex environments even when facing reduced budgets.
In this session you will learn how PagerDuty customers who leverage Process Automation for Incident Resolution:
- Reduce noise and eliminate manual repair tasks by automating diagnostics and remediation.
- Securely initiate automation behind firewalls and VPCs directly from PagerDuty.
- Invoke automation while working from anywhere via Slack, MS Teams, and Mobile.
- Delegate automation tasks to first responders and customer service agents.
- Innovate faster by freeing up engineering time.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI