In today’s ever-evolving digital landscape, the collision of the customer journey and GenAI is fundamentally reshaping the customer experience. As businesses strive to meet the ever-increasing expectations of tech-savvy consumers, understanding the potential and impact of GenAI is no longer a luxury… It’s a necessity.
Why Join Us?
Explore how GenAI, the convergence of more machine learning and automation along with the ever-evolving expectations of digitally-savvy consumers, is reshaping the landscape of customer experience. This session opens the gateway to unlocking its boundless possibility leading you digital transformation with customer experience.
What You’ll Discover:
- Unleash GenAI’s Power: Learn how to tap into the boundless potential of GenAI to deliver unprecedented, customer-centric experiences.
- Stay Ahead of the Curve: Gain insights into upcoming trends, emerging technologies, and strategies that will position your business as a trailblazer in CX-driven GenAI and automation.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI