BSA Welcomes PagerDuty as New Global Member

PagerDuty General Counsel Shelley Webb Joins Board of Directors

WASHINGTON and SAN FRANCISCO – January 29, 2024 - PagerDuty, a global leader in digital operations management, has joined BSA | The Software Alliance, the leading advocate for the enterprise software industry before governments and in the international marketplace, as the association’s newest global member. PagerDuty's Senior Vice President and General Counsel Shelley Webb will join as the company’s representative to BSA’s Board of Directors.

“PagerDuty tools help organizations more efficiently manage complex operations across their digital enterprise by using artificial intelligence, cloud, and cybersecurity tools,” said BSA CEO Victoria Espinel. “I look forward to working with Shelley and the rest of the PagerDuty team to advance BSA's policy priorities in 2024.”

PagerDuty is transforming critical work for modern enterprises. The PagerDuty Operations Cloud combines AIOps, Automation, Incident Management, and Customer Service Operations into a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. PagerDuty harnesses the power of technology to put people first: scaling teams with automation and keeping them in-context and in-flow.

“Now is an ideal time for PagerDuty to join BSA and other leaders in the software industry to help shape policy in ways that propel economic growth and build trust that innovative technologies can be developed and deployed responsibly,” said Shelley Webb, PagerDuty Senior Vice President and General Counsel. “Trust is at the heart of PagerDuty’s mission, and we look forward to sharing our perspective on topics such as AI, cybersecurity, and privacy in business and policy discussions with governments and our peers in the software industry.”

BSA | The Software Alliance (www.bsa.org) is the leading advocate for the global software industry before governments and in the international marketplace. Its members are among the world’s most innovative companies, creating software solutions that help businesses of all sizes in every part of the economy to modernize and grow.

BSA | The Software Alliance

The Software Alliance is the leading global trade association representing makers of enterprise software and other business-facing digital services. Its members are among the world’s most innovative companies, and the association advances public policies that foster technology innovation and drive growth in the digital economy. BSA added several new global members including Asana, Databricks, Elastic, HubSpot, and Palo Alto Networks. Learn more about BSA’s global membership here.

About PagerDuty Inc.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Incident Management, and Customer Service Operations into a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. More than half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. To learn more and try PagerDuty for free, visit www.pagerduty.com.


Media Contact:

Amberly Asay Janke (PagerDuty)

media@pagerduty.com

Michael O’Brien (BSA)

michaelo@bsa.org