IDC Report: Enhance Student Experiences and Build Institutional Resiliency with Incident Management and AIOps in Higher Education

Higher education institutions are adopting AI for IT operations to enhance digital experiences, optimize IT operations, and address cybersecurity threats, driven by increasing IT complexity, cyberattacks, and staffing challenges.

The higher education industry has significantly transformed over the past few years. From the rise of online learning to the adoption of nontraditional and lifelong learning models to the emergence of artificial intelligence (AI), institutions of higher education (IHEs) increasingly rely on digital infrastructure and IT systems to achieve their mission in a 24 ×7 world where students expect a flawless experience.

In this exclusive IDC report, you will learn:

• What key trends in the industry are driving the adoption of AIOps
• The Benefits of AIOps for Security in Higher Education
• How AIOps is helping institutions manage IT complexity, enhance digital experiences, and ensure operational efficiency

The integration of AIOps stands out as a strategic necessity for higher education institutions. Are you ready to learn more?