Temporary Access to Services

Ensure precise control over permissions, granting engineers the necessary access for a limited time, with all actions logged for security and compliance.

Automate provisioning

Ensure secure access management by automating temporary provisioning, minimizing security risks, and maintaining compliance.

Minimize error

Minimize manual errors and save time with efficient approval workflows, providing engineers quick and secure access when needed.

Reduce overhead

Revoke access after a set period to improve operational efficiency, prevent unauthorized use, and lower administrative overhead.

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Problem

Provisioning access for engineers is often needed for troubleshooting, testing, or deploying updates. However, balancing security with efficiency poses a challenge. Temporary access must be managed carefully to avoid unauthorized or prolonged use, which could lead to security risks. Manually handling access can also be time-consuming and error-prone in fast-paced development. A solution is needed to streamline access management, ensure secure provisioning, and automatically revoked access when no longer required.

Solution

PagerDuty Automation streamlines temporary access provisioning in Dev/IT environments by automating the process. It ensures precise control over permissions, granting engineers the necessary access for a limited time, with all actions logged for security and compliance. The solution automates approval workflows, enabling quick, secure, and auditable access based on predefined rules. Additionally, it automatically revokes access after the specified period, reducing the risk of unauthorized use and easing the administrative burden on IT teams.

Technical Job Steps

Service Access Provisioning:

AWS EC2 or EKS access

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