Ebook: Building Operational Resilience for Business Success
Digital disruptions have become more frequent, severe, and hard to predict. As the number of high-profile outages has skyrocketed, it’s exposed just how fragile IT infrastructure has become. Organizations that cannot reliably predict, respond to, and resolve incidents quickly risk losing their competitive advantage.
This ebook explores the critical link between operational stability and business success by examining:
- Challenges posed by complex and interconnected IT infrastructure
- Risks outages pose to customer experiences, brand reputation, and revenue
- Ways to leverage AI and automation to enhance incident management capabilities
- Actionable steps to build operational resilience and maturity
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI