Dave Cliffe
Group Product Manager
Posts by Dave Cliffe
See You at the RSA Conference!
At PagerDuty, we’re counting down the days until the RSA Conference! Why? Because, in addition to being excited to see everyone there, we also have...
The Gospel of DevSecOps: Partnering to Love Thy Customer
Disclaimer: This post is not meant as a religious statement, but merely an analogy to illustrate how DevSecOps has impacted engineering culture, both ...
You’re Building a Mystery
Disclaimer: This is NOT a post on complexity. While it would be easy to poke fun at the crazy complexity of your application (you’re building...
PagerDuty + Atlassian: Taking Modern Incident Response in Stride
In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations are changing the way people work. ...
Friends, Citizens, Marketers, Lend Me Your Ears
While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning ...
How Jay-Z Helped Me Bring DevOps Into Marketing
Dear DevOps professional: Do you have a Hard Knock Life? I’ll admit, it’s pretty easy to get self-absorbed in our own 99 Problems and not...
The Intersection Between Digital Transformation and a Barbershop Quartet
Question: What does a barbershop quartet have to do with digital transformation? In what has become a yearly ritual for the PagerDuty Product team, we...
Announcing the Modern Incident Resolution Lifecycle
Today, we’re excited to announce a suite of new functionality to power even faster resolution and accelerate learning from major business-impacting ...
Tracking Your Organization's Response with Response Notes
How much time do you have? Perhaps it’s our culture of impatience, the art of being a manager, or maybe just my old age, but...
AWS Summit London Recap
I had the opportunity to travel to London to attend AWS Enterprise Summit (July 6) and AWS Summit (July 7) last week. As an Amazon...
Dynamic Collaboration at Scale with Response Mobilizer
Connecting People with Data Incident response is a complex beast. Organizations choose PagerDuty for its ability to define and streamline the workflow...
Announcing the Availability of PagerDuty Services Group
Evolving the “Service” Since the start of our platform, PagerDuty has had a core concept called a “service.” It was the ...
Not Everything Critical is Urgent. Learn the Difference
Something goes wrong in your staging environment, and you start seeing “CRITICAL” or “ERROR” all over the place. Oh… I forgot to mention ...