Inga Weizman
Posts by Inga Weizman
Incident Management & Response
Modernize your ITSM with the New PagerDuty Application for ServiceNow
We live in an always-on world, where things move fast and break often. Building stronger resilience is critical for operational efficiency and ...
PagerDuty Operations Cloud Fall Launch 2023
Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but ...
PagerDuty at re:Invent 2022 Launches Automated Diagnostics for AWS that Enables Organizations to Resolve Incidents Faster So They Can Innovate More
It’s that time of the year! PagerDuty is coming back to sin city for AWS re: Invent 2022! The global conference brings organizations of all...
Now Available on AWS Marketplace: PagerDuty® Runbook Automation and PagerDuty® Process Automation On Prem
We are excited to announce that PagerDuty® Runbook Automation and PagerDuty® Process Automation On Prem are now available on the AWS Marketplace, ...
PagerDuty Receives Financial Services Competency From AWS
We are excited to announce that PagerDuty is now an approved AWS Financial Services Competency Partner. We’re looking forward to expanding our ...
PagerDuty at AWS re:Invent 2021-Deepening Our Collaboration with AWS
Across the globe, in-person technology events are beginning to emerge from their pandemic hibernation. For developers and DevOps teams, no event has ...
Process binds technology and people in cloud maturity success
This is the final blog in our series focusing on CloudOps maturity, where we’ve been looking at the key findings from a recent IDC study...
How the technology you choose influences CloudOps maturity
As the world becomes increasingly digital-first, it’s more important than ever for organizations to keep services always-on, innovate quickly, and ...
Evolving in CloudOps Maturity? Investing in People and Teams Pays Off
CloudOps is on the up. This is in part due to the rapid acceleration of the shift to cloud that was caused by the pandemic...
Enabling Customer Service With Full Visibility Into Customer-Impacting Issues
We are delighted to announce a new Status Dashboard for the Zendesk Customer Service integration. The dashboard enables customer service agents to ...
Digital Transformation Is Driving Operational Excellence in Customer Service Teams
Digital initiatives are on the rise, with spending on the public cloud expected to increase by 18% in 2021. These initiatives are also driving ...
Improve Customer Satisfaction With Customer Service Incident Commanders
The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having ...