Jeli
Posts by Jeli
Incident Management Best Practices
Six ways to share post-incident review learnings
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
Incident Management Best Practices
Hot Takes on Code Freezes
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
Incident Management Best Practices
Visualize how your teams work in the Learning Center
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
Incident Management Best Practices
Using themes to extract more knowledge from your incidents
Why Themes? We believe post-incident analysis should go beyond root cause analysis. We promote looking into incident themes in order to get a richer ...
Incident Management Best Practices
Near-miss incidents: how to review and learn from them
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
Incident Management Best Practices
Post-incident reviews: a how-to guide
After conducting interviews, putting it all together, and writing up your findings, it’s time to gather everyone together and review the incident. ...
Incident Management Best Practices
Post-incident reviews: when to iterate, how to iterate
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
Incident Management Best Practices
How to effectively analyze an incident
Learning from an incident, like any complex subject, is going to require some effort. How does one even get started in analyzing it all in...
Incident Management Best Practices
Incident analysis: who should you interview?
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...