Rachael Byrne
Posts by Rachael Byrne
Postmortems Part 3: Getting the Most out of Your Postmortem Meetings
When we announced the launch of our Postmortem Guide, I wrote about the value of performing blameless postmortems and how to establish a culture of...
Postmortems Part 2: How to Adopt a Learning Culture
In part 2 of our postmortem series, we dig into how to establish a culture of continuous learning, from getting leadership on board to invoking...
Introducing the PagerDuty Postmortem Guide
Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to ...
The Competitive Advantage of Teamwork
Have you ever worked on a team where it was a challenge to give constructive feedback or confidently share ideas? At PagerDuty Summit 2018, Patrick...
Bridging the Gap Between Engineering and Business Teams
It sometimes feels like engineering and business teams speak different languages and work in completely incompatible ways. Agile development teams ...