Sam Lewis
Posts by Sam Lewis
3 Steps for Handling Failure with a DevOps Mindset
Many DevOps companies embrace risk, but fear of failing is hard-wired into most of us. Here are 3 ways to handle an emotional reaction to failure...
The Top 5 APM Tools
What are the top APM tools, and how can you leverage them to be even better? Click to learn more about how to never miss an alert and get analytics to...
Communicate Better with Moxtra and PagerDuty
When you connect Moxtra to PagerDuty, you give your team a space where PagerDuty alerts can be seen by your entire team, and you can easily bring in ...
The DevOps Democracy
Democracy: the great experiment. The voice of the people leading. The end of rigid and overbearing hierarchies. These principles have been with us for...
Five Ways to Create a Data-Driven Culture
No one should need to be convinced the value of good data. It gives you the confidence to make decisions quickly and with less risk, it allows you to ...
Give Silent Failures a Voice with Dead Man’s Snitch and PagerDuty
Don't let the hardboiled-sounding name of our latest integration scare you off, because this monitoring service is a great way to get notified when ...
You Voted: Announcing the Winner of Our Alert Sound Contest #pickyourpage
After getting our exciting entries from you guys and narrowing it down to five stellar finalists, you guys all helped #pickyourpage and now, we have ...
Voting Starts Now! Click Through to #pickyourpage
The submissions are in! Now it’s time to vote on what custom alert sound will make the cut and become the newest PagerDuty alert, available in the ...
Automate Your Status Communication with PagerDuty and StatusCast
StatusCast is an application status page tool that allows you to proactively communicate uptime status to your end-users to improve customer ...
Make Some Noise with Our Custom Alert Sound Contest @pagerduty @AWSreinvent #PickYourPage
We’re excited to announce our first-ever custom alert sound contest! Beginning September 21, 2015, we will accept submissions for a chance to be ...
Incidents with a Volume Knob: Introducing Incident Urgencies!
We know that alert fatigue is a big concern for our users. When everything is important, nothing is important. But “non-critical” is not the same ...
Why VPs Should Care About Engineer Burnout
Too many companies take the happiness of their engineers for granted. This is a huge mistake, especially since engineers are doing important work for ...
The Most Adorable On-Call Tale There Ever Was…
One day, Ethan, whose dad works at Altiscale, heard a sweet song. It was an infectious tune; he couldn’t get it out of his head. Over and over, he ...
Do You Need Your Ticketing System for Real-Time Incident Management?
Using ticket systems can be fraught with issues: a clunky workflow, mired in process, means that users can’t always move and adapt quickly. While ...
Three Ways to Ramp Up Your Enterprise IT Operations Management
As indicated in a survey conducted by Forrester Research, a well-constructed IT Operations management system provides fast alert notification, keeps ...
PagerDuty Customer Support & Advocacy Team Wins Stevie® Award
We are delighted to announce that our Customer Support and Advocacy team won the Silver Stevie® Award in the Customer Service Department of the Year ...