Coconala, Inc. Uses PagerDuty to Reduce MTTA from 10 Minutes to 1 Minute

Coconala, Inc. is a Tokyo based skill market for easily buying and selling knowledge, skills, and experience. The marketplace is on 24×7 and relies on PagerDuty to manage a wide variety of incidents and assign appropriate actions in IT infrastructure operations. Check out how PagerDuty helped them with rapid detection of incidents, reducing their MTTA from 15 minutes to under 1 minute.

The PagerDuty Operations Cloud is the platform for action that empowers organizations to anticipate, automate, and accelerate critical work and to transform operations. It’s essential infrastructure that allows teams to focus on high-priority work, substantially reduce operating costs, and radically accelerate innovation and growth.

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