Obkio Integration Guide

PagerDuty + Obkio Integration Benefits

• Notify on-call responders based on alerts sent from Obkio
• Create high and low urgency incidents based on the severity of the event from the Obkio event payload
• Send enriched event data from Obkio, with the ability to send custom fields
• Route alerts to different services/escalation policies based on data from the payload

Requirements

• Events API based Service integration

Integration Walkthrough

In PagerDuty

1. From the Configuration menu, select Services.
2. If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then select the Integrations tab and click the New Integration button. If you are creating a new service for your integration, please read our documentation in section Configuring Services and Integrations and follow the steps outlined in the Create a New Service section, selecting use our API directly as the Integration Type in step 4. Continue with the In Obkio section (below) once you have finished these steps.
3. Enter an Integration Name in the format `monitoring-tool-service-name` (e.g. Obkio-Shopping-Cart) and select Use our API directly from the Integration Type menu.
4. Click Add Integration button to save your new integration. You will be redirected to the Integrations tab for your service.
5. An Integration Key will be generated on this screen. Keep this key saved in a safe place, as it will be used when you configure the integration with Obkio in the next section.

In Obkio

1. Click Menu and then the Name of your organization.
2. Click Change Organization's Advanced Parameters
3. Paste the Integration Key (generated in step 5 of the In PagerDuty section above) in the PagerDuty Key field and click Save.
4. Once configured, the Send Test Notification link below the Integration Key can be used to send a test message to PagerDuty to validate that the integration was successful. If it was successful, you will see an incident created in your PagerDuty account.