Runscope Integration Guide

Runscope is a set of API debugging and testing tools. Developers and operations teams can use Runscope Radar to monitor their APIs via scheduled tests with automatic PagerDuty incident triggering and resolution. Integrating PagerDuty with Runscope is done through PagerDuty Connect.

In Runscope:

  1. On the Runscope profile page, select PagerDuty under Connect Runscope with Your Workflow.
  2. You will be directed to a PagerDuty account authorization screen. You will have the option to authorize via your account credentials, or if your account uses a Single Sign-on Provider, you can use your subdomain. Depending on your authorization method, click Authorize Integration or Sign In Using Your Identity Provider.
  3. On the next screen, select the service(s) you would like to add the integration to. You may add multiple if desired. Click Connect when you are finished selecting your services.
  4. You will then be redirected back to the Runscope Connected Services screen. Click Return to Dashboard in the upper right-hand navigation bar.
  5. Select Shared Environments in the upper right-hand navigation bar and then click Add Shared Environment.
  6. Click on the Unnamed title to expand the window and enter a Name, then select Integrations in the menu. Turn the slider next to the PagerDuty service to the ON position under Enable integrations with 3rd-party services.
Congratulations!  Your integration is now complete!

Triggering and Resolving Incidents

When a connected PagerDuty service is enabled, any Radar test runs that fail will trigger an incident and send the notifications defined in your PagerDuty service settings. When any subsequent test run passes, the incident will be marked as resolved automatically.  You can click on the Runscope URL to be linked directly to your Runscope account. PagerDuty Incident

In order to prevent one test from clearing an incident for another, we recommend creating a PagerDuty service for each of your tests.

FAQ

Can you associate a Runscope Radar test with more than one PagerDuty service?

Yes. You can connect as many PagerDuty services to your Runscope team as you'd like. For each test within your team, select from the connected services available to enable the integration.

Will PagerDuty incidents automatically resolve once the Runscope Radar test passes again?

Yes, PagerDuty incidents will automatically resolve when the Runscope Radar test associated with them passes. Do you have additional questions?  Please contact support@pagerduty.com with questions.

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