PagerDuty for Financial Services
Financial entities face the challenge of navigating a complex technical environment where legacy infrastructure must integrate seamlessly with modern systems to meet customer expectations. This intricate landscape creates vulnerabilities that can result in IT disruptions, inefficiencies, rising costs, and potential regulatory risks. PagerDuty empowers financial organizations to transform operational resilience by mitigating risk and increasing efficiencies–ultimately driving customer loyalty and growth.
Trusted by the Leading Innovators in Financial Services
Serving 45% of Fortune 500 financial organizations
Future proof your financial services
Mitigate downtime and compliance risk
PagerDuty Operations Cloud delivers best-in-class incident management capabilities to streamline resolution. With PagerDuty Advance, powered by generative AI, responders are equipped with recommendations to resolve incidents faster. Built-in post-incident reviews turn incidents into continuous improvement opportunities to ensure compliance.
Drive operational efficiency
PagerDuty AIOps reduce alert noise by 87%, helping teams accelerate triage and focus on most critical issues. Teams can use their preferred ChatOps tools, such as Microsoft Teams or Slack, to move fast without switching contexts to collaborate and resolve incidents wherever they are. Additionally, they can proactively communicate status updates to stakeholders and customers and gain their trust. With event-driven automation, teams can eliminate manual processes for faster end-to-end resolution.
Deliver faster and scalable value
Enhance incident management with 700+ integrations, REST APIs, and seamless ITSM tool updates to improve transparency and compliance. PagerDuty acts as a centralized orchestrator, incorporating best-of-breed automation tools to efficiently manage the entire tech stack.
Helping Organizations Achieve DORA and FCA/PRA compliance
By 2025, new EU and UK digital operational resilience regulations go into effect for financial entities. Download our free whitepaper to discover how PagerDuty's Operations Cloud helps empower financial entities to build operational resilience and support compliance with these digital operational resiliency standards.
Automate incident workflows for faster resolution
Automate tasks across the incident lifecycle with advanced workflow logic and launch guided remediation by assigning roles and tasks within Slack and Microsoft Teams. Facilitate reporting to financial regulators through ITSM integration, Status Templates, and Status Pages while reducing overhead, keeping engineers focused, and progressing towards resolution. Align service topology with important business services to prioritize critical issues effectively.
Improve Compliance and Streamline financial operations with the PagerDuty Operations Cloud
The PagerDuty Operations Cloud automates tasks to reduce disruption and toil, providing a single source of truth for auditing through secure, flexible solutions with ITSM integration. It offers a centralized updated incident record ready for auditing and facilitates compliance with streamlined reporting to regulators.
Accelerate incident resolution with PagerDuty Advance
PagerDuty Advance leverages generative AI to deliver useful recommendations and insights, empowering teams to resolve incidents faster and more efficiently. Intuitive chat interfaces and dynamic support enhance collaboration and drive operational excellence.
Strengthen customer service operations for resilience and trust
Maintaining financial applications is essential for earning and keeping customer trust. PagerDuty empowers your entire organization, including customer service and engineering teams, to deliver exceptional customer experiences. This drives operational resilience, strengthens brand reputation, and builds long-term customer loyalty.
Customer Testimonials
“The ability to reduce the noise and clear out alerts within the platform frees up a lot of time for people on our SRE team to focus on higher-impact tasks.”
SRE and Observability Manager
Bring Your Own Stack
You don't have to change your processes: With 700+ native integrations, extensible APIs, and customizable workflows, PagerDuty can fit into and augment any team's toolkit.
