PagerDuty for Public Sector

Federal agencies. Local municipalities. Higher education institutions. Over 200 public sector entities trust the PagerDuty Operations Cloud to automate critical work, deliver better service, and build operational excellence.

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PagerDuty earns FedRAMP® “In PMO Review” status

Our “In PMO Review“ status within the Federal Risk and Authorization Management Program (FedRAMP®) Marketplace underscores our unwavering dedication to trust, security, and reliability. This milestone is another step toward receiving the FedRAMP® Authority to Operate for PagerDuty Operations Cloud.

From reactive to proactive incident management

No more spreadsheets, no basic call trees for on-call responders. Eliminate the guesswork in managing incidents, drive continuous improvement, and get remediation guidance at every stage of the incident lifecycle — from detection, notifying, and postmortems. Transform your incident handling into intelligent automation, and empower more operational resilience.

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Standardize and simplify with self-service automation

Maximize the benefits of automation with self-service and standardization. Adopt a unified orchestration platform that brings together disconnected tools, varied environments, and legacy processes within the incident management process.

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Eliminate swivel chair syndrome

Stop swiveling in your seat between disparate tools, legacy systems, and manual processes—and start preventing high-impact incidents efficiently. Ensure seamless digital experiences by automating anomaly detection, reducing noise, and auto-remediating lower-priority issues.

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Safeguard your institution's reputation

Protect your institution’s reputation with a seamless and coordinated response between citizens, warfighters, and technical teams. Maintain confidence by automating status updates to stakeholders throughout the full incident lifecycle.

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Attain peak performance

Achieve consistent, reliable, resilient digital operations with process and workflow alignment between business and technical teams. As enterprises mature operationally, they see, on average, a 66% improvement in Mean Time to Acknowledge (MTTA) and 27% reduction in Mean Time to Resolve (MTTR) incidents.

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Partnerships

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How to buy

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Security Certifications

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Customer Highlights

Integrate with PagerDuty

With over 700+ integration options we make it easy to seamlessly connect and streamline your incident management processes for both new and legacy systems.

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