Front and PagerDuty Integration
PagerDuty’s enterprise-grade incident management platform enables custom alerting, escalation, and resolution processes for teams across the organization. Integrated with hundreds of monitoring and communication tools, PagerDuty powers more effective incident response and helps teams avoid similar incidents in the future. Resolve urgent customer issues faster with powerful alerting in Front. Use Front’s rule engine to choose message conditions like “unreplied for 1 hour” or “contains keyword ‘urgent’” to set off PagerDuty alerts. Rely on the same incident management tool across your organization — whether the trigger is in your infrastructure or in your inbox. Checkout Front and PagerDuty Integration.
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Resolve Urgent Customer Issues Faster with Powerful Alerting in Front.
Use Front’s rule engine to choose message conditions like “unreplied for 1 hour” or “contains keyword ‘urgent’” to set off PagerDuty alerts.
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Rely on the Same Incident Management Tool Across Your Organization
Whether the trigger is in your infrastructure or in your inbox.
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Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service. Front brings all support channels into a modern, intuitive workspace where your team can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.
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