With PagerDuty for Google Chat, responders can take action on incidents directly from the Google Chat conversation, and stay in the loop during outages, service disruptions, and escalations while at their desk or from their phone while on-the-go, by offering:
The ability to get notifications via Google Chat.
Key incident actions from Google Chat (creation, notification, acknowledgment, resolution).
War Room capabilities through Google Spaces. This includes the ability to add required subject matter experts as well as providing the right visibility to various stakeholders.