Automate Your Ticketing Management with PagerDuty and Swimlane
The Swimlane and PagerDuty integration enables users to open new incidents, locate on-call users or teams for assignment of incidents, and to pull in PagerDuty services into Swimlane. It also enables users to automate these tasks for quicker investigation of alerts and to ensure companies have the right people available to remediate them.
View DocumentationSwimlane and PagerDuty Integration
-
Automated Creation of Incidents
With the power of Swimlane, PagerDuty incidents can be created automatically when custom thresholds are met. This means incidents are created faster and users don’t have to waste valuable time evaluating whether or not an alert is important.
-
Automated Tasking of On-Call Analysts
Traditionally, once an incident is created the next step is to find the someone to triage it. It can be time consuming to determine who is currently available to do so with the adequate skill level. Swimlane workflows automate the assignment of new incidents to the best available analyst.
-
Enhanced Case Management
This integration pulls all of an organization’s security tools into Swimlane for enhanced case management. This brings the entire toolset into a single location so users stop wasting time jumping from tool to tool for enrichment.
About Swimlane
Swimlane’s SOAR platform integrates with PagerDuty to enrich case management, orchestrate security tools and automate incident response processes. This delivers enhanced incident response capabilities with significantly faster mean time to resolution without additional overhead.
LEARN MORE