Holidays

Digital Operations, Retail

Digital Incidents in Retail Have Increased 37% Year-Over-Year

2020 will go down as one of the hardest years that brick-and-mortar businesses have ever experienced. By the end of March this year, half of...

PagerDuty

5 min read

automation, best practice, devops, digital operations, holiday season, holidays, hypercare, incident response, ITOps, retail

Retail

Hypercare Support for the Holidays

With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak...

Quintessence Anx

6 min read

Best Practices, holidays, hypercare, retail

Best Practices & Insights

Retail Industry Trends 2020: All-In on Digital Since COVID-19

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked...

Vivian Chan

5 min read

downtime, ecommerce, holidays, Incident Management, retail

Best Practices & Insights, Incident Management & Response

Uptime During the Holiday Shopping Season

In the United States, it’s almost that time of year again where we count our blessings and give thanks. For retail workers, it’s also that...

Joseph Mandros

5 min read

downtime, holidays, Incident Management, retail