This month, our #PagerDutyAMA series led us to Alice Goldfuss, a systems punk currently helping GitHub run its cutting-edge container platform. She loves kernel crashes,...
“You code it, you own it” means engineers are called when the software and systems they’ve built fail in production and it’s their responsibility to...
Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never...
Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting...
Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have...
A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better...