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On-call Life

On-call Life

Alerting, Customer Service, DevOps, Digital Operations, Engineering, Incident Management & Response, Incident Management Best Practices, ITOps, ITOps & Modern Ops, Modern Incident Response, On-Call Life, Product, Use Cases & Solutions, Webinar

Live Call Routing: The Fastest Way to Reach an On-Call Staff

Nisha Prajapati

Incident Management, incident response, LCR, live call routing, on call operations, On-call, on-call life, reduce mtta, reduce mttr

Product

Birth of the Angry Bear Ringtone

Do Poke the Bear Did you know ringtones in the PagerDuty mobile app are one of the most-requested features customers contact us about? And have...

Anton Van Oosbree

4 min read

mobile, mobile app, On-call, on-call life, ringtones

On-Call Life

It Came From Below

Kelsey Shannahan is a Senior Developer at a leading healthcare IT company in Columbus, Ohio. She is passionate about Elixir, her three cats, and Eldritch...

Kelsey Shannahan

15 min read

halloween, Incident Management, on-call life, Slack, Slack integration

HumanOps, On-Call Life, Operations Health

The State of Operations Health in the World of DevOps

At PagerDuty, we believe the best way to truly understand the health of your employees is to leverage the real-time human data that is already...

Ophir Ronen

4 min read

DORA, OHMS, on-call life, operations health, operations health score