Postmortem

How, Not Why: An Alternative to the Five Whys for Post-mortem Analysis

Postmortems and More With J. Paul Reed

PagerDuty sat down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix, for an Ask Me Anything (AMA) to discuss best practices around...

Postmortem Workshop

The Four Agreements of Incident Response

(This blog post is inspired by the talk that I will be giving at DevOps Talks Conference Melbourne and DevOps Talks Conference Auckland. Hope to...

Introducing the PagerDuty Postmortem Guide

Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to isolate...

Using Postmortems to Understand Service Reliability

2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and...

Our Top 4 Favorite Blog Posts of 2017

It’s the end of another exciting year at PagerDuty! A few top highlights include raising $43.8 million in a Series C funding round, officially launching...

Where is the Modern Day Postmortem?

Outage Post-Mortem – May 30, 2013

As a member of PagerDuty’s realtime engineering team, a top concern is designing and implementing our systems with high availability and reliability.  On May 30,...