SRE

What is Runbook Automation?

The SRE Transformation

Creating End-To-End Event Driven Automation For Faster Response

What is PagerDuty AIOps? Fewer Incidents and Faster Resolution.

Automation Seasons Freezings Wrap Up and New Year’s Resolutions

It’s that time of year where you may feel pressured to pick your New Year’s resolutions. Well, we went ahead and tried to give you...

Tickets Make Operations Unnecessarily Miserable

IT Operations has always been difficult. There is always too much work to do—and not enough time to do it. The frequent interruptions and high...

Toil: Still Plaguing Engineering Teams

This blog is an update from a popular blog authored by Damon Edwards.  Our industry has always had localized expressions for work that was necessary...

Let’s Re-Run the Runbook!

Self-Service Operations Guide

ROI of Runbook Automation for Incident Management

Modernizing Incident Response: Quicker Resolution and Fewer Escalations

Runbook Automation: The Next Great Unlock for DevOps and SRE

Super-Charge your Site Reliability Practices with Runbook Automation

Building and Scaling Your SRE Team

Building Site Reliability Engineering (SRE) teams is hard! There are so many articles and explanations of what SRE means, it’s easy to get lost. Going...

How to Reduce MTTR With PagerDuty and Puppet’s Relay

Bio: Melissa Sussmann is the Technical Product Marketing Lead for Relay at Puppet. She enjoys writing about DevOps, site reliability, open-source, and blockchain technology. DevOps...

Summit EMEA: How Vodafone Is Enabling Immutable Telemetry

In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering...

Virtual Offsites: A Collaboration Approach for Distributed Teams

This blog was co-authored by myself and Simon Darken.  Once a year, PagerDuty’s SREs get together for a three-day, in-person offsite. With the team spread...

Life and Times of an SRE Product Owner

“The PagerDuty value ‘Team’ is important to me because if we are to achieve anything of enduring value, we need to combine our unique strengths...