Overview of the operational challenges, decisions, and AIOps outcomes that led to an enterprise Presidential Award at a $5B Transportation and Logistics organization.
Learn how Schneider leveraged AIOps to exceed expectations with goals across metrics, cost, ROI, automation, elimination of toil, reporting, and user satisfaction.
- Improve MTTR and MTTA? Check!
- Eliminate 1000’s of weekly tasks? Check!
- Automate 1000’s more weekly tasks? Check!
- Replace 1000’s of coded alert rules with AI? Check!
- Completely automate on-call for 100’s of responders! Check!
- Reduce operational costs? Check!
- Reallocate support expense to development of business functionality? Check!
- Deliver real business outcomes? Check!
- Impress the business and win an award? Check!
The Schneider Tech team achieved all this, and we continue to add and improve with solutions like Business Crisis Response. Watch this session to see how they did it!
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI