2025 Report
The State of Digital Operations
From the evolving challenges of automation to the accelerating impact of AI. Dive into the current operational landscape in our fourth edition of The State of Digital Operations.
See where sentiment has shifted and progress is being made in our global survey of 1,100+ IT and business leaders.
How do leaders view their operational performance?
Are their organizations growing more mature? Are their teams getting products and services to market faster?
What are the biggest concerns with automation?
From managing security to developing new skills and talent, see where technical leaders are feeling the most strain.
What are the prevailing views of agentic AI?
See what leaders are saying about its ascension.
What are the biggest benefits from GenAI?
See where teams are using the emerging technology with most success.
Does PagerDuty help boost innovation and operational resilience?
Survey says: Yes. Our customers are using automation more effectively, innovating faster, and showing greater operational resilience and maturity compared to their peers.
