PagerDuty Automation Actions

Securely connect to automation in production environments.

Securely invoke automation behind firewalls and VPCs directly from PagerDuty. Connect to workflows and other automation.

Automate diagnostics and remediation.

Responders invoke automated procedures to implement typical diagnostic procedures. Create automation for common mitigation approaches such as fail-over, and automate resolutions for recurring problems.

Delegate automation to end users.

Safely delegate automation to operators instead of escalating to specialists.

Invoke automation within Slack.

Responders have the ability to deploy automated diagnostics and remediation actions directly from a Slack channel. This eliminates the need to access a service through a terminal, creating a faster and more efficient way to resolve incidents.

Automate from anywhere

Trigger automated diagnostics and remediation directly from your smart device within the PagerDuty app.

Using Event Intelligence, combine nested event rules with machine learning and precise, targeted automation triggers to action before human responders even get paged. This includes automating common diagnostics and even enabling self-healing for well-understood types of incidents.

Agents are empowered to validate customer impacting issues by running Automation Actions directly from the PagerDuty app in Service Cloud.