IDC Report: Building Resilient IT Operations – Proactive Strategies to Minimize Downtime and Enhance Business Continuity
In today’s rapidly evolving IT landscape, downtime is not an option. IT leaders face increasing pressure to maintain resilient, always-on operations despite rising cyber threats, growing system complexity, and unpredictable disruptions.
This exclusive IDC report, Building Resilient IT Operations: Proactive Strategies to Minimize Downtime and Enhance Business Continuity, explores how modern IT operations teams can implement proactive strategies to minimize outages, reduce operational risk, and enhance business continuity.
Download this report to learn:
- The top resilience strategies for IT operations leaders to mitigate downtime and maintain service continuity.
- How automation and AI-driven incident response help teams detect, diagnose, and resolve issues faster.
- The financial and reputational risks of downtime, and how to minimize impact.
- Best practices for IT leaders to modernize incident management, improve collaboration, and drive operational efficiency.
With AI-powered incident response, automation, and strategic planning, IT teams can move from reactive firefighting to proactive resilience—ensuring uptime, reliability, and business continuity.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI