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GigaOm Radar for IT Incident Response Platforms 2025

GigaOm Radar for IT Incident Response Platforms 2025

GigaOm has named PagerDuty a Leader and Outperformer for the third consecutive year in its annual GigaOm Radar for IT Incident Response Platforms. The report evaluates top solutions and offers a market overview to help decision-makers choose the right platform for operational resilience and rapid incident response.

The latest GigaOm Radar recognizes PagerDuty for the following strengths:

  • Incident response management: Advanced features like stakeholder communication, dynamic escalations, and AI-driven prioritization streamline resolution.
  • Mobile access and real-time notifications: Robust mobile support and flexible workflows keep teams connected and responsive—anytime, anywhere.
  • Comprehensive AIOps integration: Predictive insights, noise reduction, and event correlation help teams prevent incidents and reduce downtime.

Get the full GigaOm Radar report and learn why PagerDuty is a Leader in incident response.


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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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