Guide to Self-service in Operations: Empowering Teams, Reducing Toil, and Accelerating Automation at Scale
The Operations Squeeze: Operations teams are in a constant tug-of-war—pushed to accelerate innovation while maintaining security and stability. On one side, there’s the demand for speed and flexibility; on the other, the ever-present risk of outages and security threats. The challenge? Finding the right balance without slowing progress.
This is where self-service operations come in. By empowering teams with the right tools and processes, businesses can reduce interruptions, eliminate bottlenecks, and enable engineering teams to focus on high-value work.
In this eBook, you’ll learn:
- Why operational interruptions are inevitable—and how to manage them effectively
- The hidden cost of bottlenecks and how they impact innovation
- How self-service operations can streamline workflows and improve system resilience
- Practical steps to implement self-service within your organization
Download the eBook Now Fill out the form to get instant access and start your journey toward a smarter, more agile operations model.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI