Calculating the ROI of AIOps

In today’s market, “efficiency” has become the operative word. While customer expectations are higher than ever and technological shifts happen in an instant, organizations are being asked to adapt and innovate swiftly, but with fewer resources. Do more with less, as it were. These realities have contributed to a universal mandate for operational efficiency.

For teams looking to deliver on that mandate, AIOps emerges as a vital solution, offering the power of automation, machine learning, and data-driven insights to help organizations optimize their operations. At a time when tooling purchases are highly scrutinized and every resource needs to have a high return on investment (ROI), it’s telling that so many industry leaders are leaning into AIOps to accelerate innovation velocity, drive efficiency, and improve customer experience and system resilience.

Table of contents

• Defining AIOps

• The teams with the most to gain

• Key benefits from the solution

• Breaking it all down into ROI

• To build or to buy

• How PagerDuty can help