The On-Call Survival Guide
Best Practices for Being On-Call
Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down — to wake up on your own at 8am and discover that your systems were down for 5 hours and nobody got the alert!
With the right approach, a culture of collaboration, infrastructure insight, and the right tools in place, being on-call doesn’t have to be so bad.
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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI