Innovation is the engine that drives business success—and operations is the fuel for that engine. As technical leaders look to innovate at scale in 2024, the challenge is multi-layered.
Whether it’s identifying and integrating new workflows, processes, and tooling, or balancing complexity and reliability while striving to meet rising customer expectations—what does it take to bridge the gap from high-level aspiration to reality?
Read this ebook for a practical guide to innovating at scale, including:
- Some examples and common characteristics of leading companies that have successfully innovated across their operations
- Tips to help you identify new market opportunities, prioritize operational investments, and create an employee-friendly innovation culture
- The common barriers to operational innovation and how you can overcome them
- The new ways automation and GenAI can augment employee productivity, reduce context switching, and help drive growth for your business
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI