Runbook automation provides a modern solution for businesses looking to uplevel their automation from manual runbooks. With runbook automation, engineers can standardize operating procedures, define automated jobs incorporating existing automation, and safely delegate these processes as APIs and self-service requests to other stakeholders. Now end users and team members can perform tasks that previously only subject matter experts could perform. Read this eBook to learn:
- Popular runbook automation use cases include incident response, service requests, business continuity, or just spreading the operational load amongst colleagues.
- The benefits of runbook automation for your operations such as reducing lead time and predictable interruptions and standardizing operations with automation to minimize opportunities for human errors.
- The ROI of runbook automation
- The critical capabilities of a runbook automation solution
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI