In this report from 451 Research, learn how PagerDuty is building on the insight it gains via events and alerts to deliver additional capabilities and functionality into its platform that go beyond IT alerting. These include offerings targeted at new use cases such as customer service and security and feature capabilities like analytics dashboards that offer insight into team and application performance.
From this report, you will better understand:
- How PagerDuty delivers value to a greater digital operations strategy through the lens of continuous improvement.
- The benefits of leveraging PagerDuty’s data to leverage important analytics and dashboards that can boost team productivity and accountability.
- The ways in which PagerDuty serves as a partner for companies needing to rapidly accelerate digital initiatives.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI