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AWS + PagerDuty Solutions Brief

AWS + PagerDuty: Building a more resilient Cloud

PagerDuty and AWS joint genAI and automation capabilities help teams anticipate, overcome and learn from operational failures to deliver seamless customer experiences.

  • Faster, more efficient incident response with PagerDuty Advance genAI capabilities, powered by AWS Bedrock and Claude LLM
  • Amazon Q built-in plugin for PagerDuty allows responders to seamlessly feed system data previously shared with AWS to PagerDuty Advance
  • PagerDuty Advance integrates with Amazon Bedrock Guardrails to enforce responsible AI standards against hallucinations and harmful content

"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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