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Automating Incident Resolution – The HITRUST Compliant Way

Automating Incident Resolution - The HITRUST Compliant Way

Software services that need to meet high availability service levels must optimize for operability. When your production systems have compliance requirements such as HIPAA, HITRUST, SOC 2, or GDPR, automation becomes critical to quickly determine the root cause and deploy fixes without compromising on high-9’s availability.

View the on-demand session to hear how Change Healthcare utilizes PagerDuty Process Automation (formerly known as Rundeck) to achieve 99.99% uptime of their medical imaging software service. You’ll learn how they’ve set up PagerDuty to achieve faster MTTA, improve time to triage and decrease MTTR by automating diagnosis and remediation – all while meeting stringent regulatory requirements.


"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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Speakers

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Rostislav (Rusty) Boguslavsky

Executive Director, Engineering

Change Healthcare