Learn how setting up business services in PagerDuty can help you save time in mobilizing teams and understanding the impact of incidents on the overall business.
Join PagerDuty Solutions Consultant Maig Worel as she explains how setting up business services in PagerDuty can help you coordinate enterprise-wide response and provide business impact visibility and context to key stakeholders like customer service teams, executives and management.
In this webinar, you’ll learn about:
- How a services-based approach improves incident communication and transparency
- Using Business Services to model capabilities of monitoring tools, teams, and services with their dependencies
- Customizing and viewing the current status of your business services in dashboards
- Ways to improve business reporting and make strategic decisions based on cost, resources, and impact
During the webinar, feel free to experiment within your own domain and ask us questions to optimize your setup. We are excited to see you there!
This is the second webinar in our three-part series, Getting the Most Out of PagerDuty.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI