Two years ago, Cox Automotive set out to evolve into a digital-first organization. And they’ve seen some great outcomes since: better application quality, increased productivity, fewer incidents, and less downtime. But their transformation wasn’t easy.
Join us for the inside story of Cox’s operational evolution. You’ll hear how they initially made the business value case for PagerDuty, the ROI they’ve seen since implementation, and some key results they’ve achieved, like:
- Reduced downtime by 75%
- Reduced MTTR by 56%
- Improved dev productivity by 20%
- Decreased overall incident count by 23%
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI