Financial services organizations have been facing pressure to modernize for years, however, legacy architecture and processes, along with compliance regulations have made it difficult for large financial institutions to innovate quickly at scale. Due to the extreme nature of 2020, real-time operations has emerged as a leading industry requirement in order to minimize customer-impacting downtime. To meet the real-time demands of the always on world, teams need to embrace a modern approach to major incident response.
Join this webinar to hear Julie Gunderson and Ryan Garrett from PagerDuty as they explore the drivers why major incident response in financial services is a business imperative when getting digital right is so important for staying relevant in the industry. They’ll also review best practices that financial service IT organizations can utilize in order to protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences.
You’ll learn:
- Trends in the financial services industry
- Challenges with the complexity of cloud and hybrid environments
- Best practices for modern incident response
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI