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Perspectives on Digital Operations: Real-Time Work On the Front Lines in 2020

Perspectives on Digital Operations: Real-Time Work On the Front Lines in 2020

Whether for work or play, the COVID-19 pandemic has led all of us to rely heavily on digital services every day and companies are accelerating digital transformation initiatives from months to weeks to meet this increased demand, satisfy customer expectations, and keep up with competitors. Behind the scenes, developer and ITOps teams are scrambling to deal with the surge in unplanned work as the world has shifted online.

To better understand the magnitude of the situation, PagerDuty conducted a worldwide survey of more than 700 developers and IT operations professionals. Digital Pressures in 2020: 2020/2021 Global Developer and IT Operations Report highlights that more than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic. What’s more, 40% of organizations expect this digital pressure to get worse in the next six to 12 months. How can IT leaders address these challenges?

Join this on-demand webinar for an engaging fireside roundtable with PagerDuty’s Michael Cucchi (VP of Product and Partner Marketing), Rachel Friesen (Head of Community & Advocacy) and Rachel Obstler (VP of Product) as they look back on 2020, walk through key findings from the report, and share insights around how organizations can adapt.

Register for the webinar today!


"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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Speakers

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Michael Cucchi

VP of Product and Partner Marketing

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Rachel Friesen

Head of Community & Advocacy

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Rachel Obstler

VP of Product

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