In today’s digital landscape, effective communication plays a critical role in delivering exceptional customer experiences. An essential aspect of this communication is keeping all stakeholders well informed. With PagerDuty Private Pages, your stakeholders now have the ability to get access to all the right information, even without a PagerDuty Account.
In this webinar, you will gain valuable insights into how PagerDuty and its customers are effectively utilizing Status Pages and gain valuable intel on how Private Pages is taking it to the next level. By leveraging this tool, teams are able to consolidate their communication tools, drive operational efficiencies, and break down silos between customer service, engineering teams, and key stakeholders.
In this webinar you will learn how to:
- Create a customizable page layout and share status of key services with your employees and partners
- Give access control to ensure only the people you want can access them via SSO, without requiring a PagerDuty account.
- Reduce the high volumes of tickets handled by customer service teams by providing proactive updates through PagerDuty’s tightly integrated Status Pages product.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI